Terms of Service
Effective Date: June 26, 2026
Welcome to Patterson Growth. By accessing our website, purchasing a subscription, or using our platform, you agree to these Terms of Service.
1. Services
Patterson Growth provides a standardized AI-powered customer engagement platform for businesses. The platform may include CRM functionality, AI-powered lead response, automated follow-up, communication tools, pipelines, calendars, appointment reminders, reporting, and related onboarding services.
While limited account configuration is completed during onboarding, Patterson Growth is designed as a standardized subscription platform rather than custom software development, consulting, or marketing services.
2. Eligibility
You must be at least 18 years old and have the legal authority to enter into this agreement on behalf of yourself or your business.
3. Use of the Platform
By using Patterson Growth, you agree to:
- Provide accurate and complete information.
- Use the platform only for lawful business purposes.
- Maintain the security of your account credentials.
- Not misuse, reverse engineer, interfere with, or attempt to disrupt the platform or related services.
4. Subscription, Billing & Cancellation
Patterson Growth charges:
- A one-time setup fee.
- A recurring monthly subscription.
Subscriptions automatically renew until canceled.
You may cancel your subscription at any time. Cancellation prevents future recurring charges but does not automatically refund payments already made.
Failure to maintain payment may result in suspension or termination of platform access.
Any additional usage-based fees, if applicable, will be disclosed before they are incurred.
5. No Guarantees
Patterson Growth is designed to improve customer communication and lead management.
However, we do not guarantee:
- Revenue increases
- Lead generation
- Appointment bookings
- Conversion rates
- Business growth
- Any specific business outcome
Any examples, testimonials, demonstrations, or case studies are illustrative only and should not be interpreted as guarantees.
6. SMS & Communications
By submitting your information or becoming a customer, Patterson Growth may contact you regarding your account, onboarding, billing, service updates, and support.
If you explicitly opt in to receive SMS messages, you consent to receive text messages related to your account and services.
Message frequency may vary.
Message and data rates may apply.
Reply STOP to unsubscribe.
Reply HELP for assistance.
Consent to receive SMS messages is not required to purchase or use Patterson Growth.
7. Intellectual Property
The Patterson Growth platform, software configuration, workflows, AI prompts, automation logic, templates, documentation, branding, and related intellectual property remain the exclusive property of Patterson Growth.
Your subscription grants you a limited, non-transferable license to access and use the platform while your subscription remains active.
No ownership of Patterson Growth or its intellectual property is transferred to customers.
8. Third-Party Services
Patterson Growth integrates with third-party providers including, but not limited to:
- GoHighLevel
- Stripe
- Twilio / LC Phone
- Email providers
- AI providers
- Communication services
Availability of these third-party services is outside Patterson Growth's control.
Temporary outages, delays, interruptions, or changes made by third-party providers do not constitute a breach of these Terms.
9. Limitation of Liability
To the fullest extent permitted by law, Patterson Growth shall not be liable for any indirect, incidental, consequential, special, or punitive damages arising from your use of the platform.
Our maximum liability shall not exceed the amount paid by you to Patterson Growth during the three (3) months immediately preceding the event giving rise to the claim.
Carrier Disclaimer:
Patterson Growth is not responsible for delays or failures in SMS or phone communications caused by mobile carriers, internet providers, network outages, or other third-party communication services.
10. Modifications
Patterson Growth may update these Terms of Service at any time.
Updated versions become effective upon publication on this website.
Continued use of the platform constitutes acceptance of any revised Terms.
11. Privacy Policy
Your use of Patterson Growth is also governed by our Privacy Policy.
Please review it at: https://pattersongrowth.com/privacypolicy
12. Contact Information
© 2026 Patterson Growth LLC. All rights reserved.